"CX complains unit does not seem to be drying effeciantly. CX states this has been an issue for about 2 months. Found unit pass air flow testing. Unit is heating to 205*F at lint trap and drops to 144*F. Relay can be heard clicking on and off normally. Found unit front panel to be interfering with some buttons due to wear, unit will need front panel (NLA) and user interface replaced for repair. Office to schedule with cx when all parts arrive. CX EMAIL CONFIRMED.; ordrng 1 W10099598 (panel (white) (NLA)) and 1 WP8571955 (user interface)"

"As per previous visit was able to access unit and replace timer. Tested unit and unit and found rollers were heavily worn. Replaced with van stock and tested now checks good no further work needed; ordrng 2 WPW10314173 (roller (JL VS))s, used 2 WPW10314173 (roller (JL VS)) from stock"

"cx complaint unit ran for 2 days without stopping, also dryer will not heat. I found L2 was only getting 16.58vac. I found L1 is getting 122.45vac. I found timer was not advancing. unit needs timer and cx needs an electrican. called safety to report findings. once part is in please reach out to cx to set up a return visit.; ordrng 1 WPW10185982 (timer)"

Cx complaint unit not working. Was able to access unit and found F2E2 no response from UI. Checked connections and verified incoming voltage. Ordering parts for repair and once in office will need to set return. Unit is registered but missing model and serial sticker. Cx will reach out and have one shipped to them for return visit.; ordrng 1 W11368911 (interface) and 1 W11028004 (connector) and 1 W11305308 (control)

Cx complaint unit not working. Was able to access unit and found F2E2 no response from UI. Checked connections and verified incoming voltage. Ordering parts for repair and once in office will need to set return. Unit is registered but missing model and serial sticker. Cx will reach out and have one shipped to them for return visit.; ordrng 1 W11368911 (interface) and 1 W11028004 (connector) and 1 W11305308 (control)