"CX complains unit is not heating and drying dishes. Unit shows f7e1 error. found unit control to not be putting out voltage to heating circuit, as well as heating circuit to be reading O.L. measured the high limit and shows O.L. Unit will need colntrol, high limit and element for repair. Office to schedule with cx when parts are approved and arrive. CX EMAIL CONFIRMED.; ordrng 1 WP661566 (thermostat)"

As per previous tech was able to access unit and replace parts. Tested unit and unit now checks good no further work needed

Cx complaint element rusted through. Was able to access unit and found element failed and fractured open. Replaced with pre-id and tested unit now operates as designed no further work needed

Cx complaint of noise during cycle. Found no saved codes. Ran unit and verified noise. Cx has water hammer and will need a plumber to correct the issue. Unit is operating as designed no further work needed

"CX complains unit is not cleaning dishes. cx states unit was in home when purchased. ran unit through diagnostic test, unit went through diag test with no issues. Unit does have buildup of calcium and powder detergent on spray arms, and dispenser. Unit will need spray arms and dispenser replaced due to buildup. Office to schedule with cx when all parts arrive. CX EMAIL CONFIRMED.; ordrng 1 WPW10340741 (feed tube) and 1 WPW10327455 (top spray) and 1 WP3400918 (top spray retain) and 1 WPW10340542 (mid spray mani) and 1 WPW10498900 (mid spray arm) and 1 WPW10491331 (lower spray) and 1 WPW10195175 (dispenser)"