"CX complaint is WM will not work(F7E1). Inspected/tested and verified. Found debris wrapped up in motor pulley and capacitor leaking. Replaced capacitor, actautor from pre-id and motor and belt from VS. Calibrated and retested. WM is now working properly. Job is complete; ordrng 1 W11283592 (motor-drve FRVSZ) and 1 W11239857 (belt FRVS), used 1 W11283592 (MOTOR FRVS), and 1 W11239857 (BELT FRVS) from stock"

CX complaint is squeaking noise in dryer. Inspected/tested and verified. Found idler to be worn as well as rollers. Replaced rollers and pulley from pre-id. Tested unit after repair and it is working properly. Job is complete

CX complaint is low ice production. Replaced seapartor per prior diagnosis. Temps upon arrival were 2deg in FC and 38 in RC. CX had ice in bin but just not happy with amount. Unit is working designed. Job is complete

CX complaint is black wire burnt and unit not owrking. Inspected unit and verified CX complaint. DUring inspection found L@ wire had arched from loose connection and burned. Repaired burnt wire and replaced terminal block. Plugged unit in and tested and it is now working properly. Job is completeCaleed WP Safety and reported findings.

CX complaint is ice falling out of dispenser and water dripping. Inspected unit and verified complaint. Found separator to be defective and not closing completely which is allowing warm air into freezer and melting ice. Ordering separator. . 8 in stock at Tribles. Rescheduled for the earliest date which is 6/27/22Separate issue. CX is now claiming original tech that came to her house put a little nick in her floor. Adding pic. I have been here several times and have never noticed it before but it is very small.; ordrng 1 W11423784 (separator)