Cx complaint she would start cycle can hear the unit trying to spin before going straight to done. Inspected found belt off track and center pulley loose reseated and tightened. educated cx on proper loading tips and uses. Tested for proper use unit now functions Normally

Inspected unit found socket blown out the side and the power cord will not remove from socket fused recommended cx have a electrician out to replace socket and recommended replacing power cord due to fusion

Cx complaint unit is not working properly inspected unit removed and replaced the fan motor assy tested for proper use unit now functions Normally

Cx complaint unit is not circulating air inspected unit found fan motor is not operating checked harness and heating unit is defrosting and working properly ordering the fan motor assy; ordrng 1 WP2315549 (evap fan motor)

Cx complaint unit is not working properly inspected unit found the compressor unplugged reseated and tested unit for proper use