cx complaint: unit ice maker will stop producing. no fault codes on ice maker. ice bin 3/3 full. freezer temp at 12 degrees. replaced freezer evap fan with harness and thermistors. tested. unit is working as designed.

replaced control. thawed ice from evap. tested heating circuit. found water under deli UI. dried area under deli UI. unit is working as designed.

"cx complaint no cool, checked unit found fc evap covered in ice, fc not defrosting, def thermistor @ 11k ohms from control on arrival, fc thermistor @ 17k ohms, removed fan assembly, both thermistors reading same resistance of 7.29 k ohms in ice water, called techline spoke with rit, advised to run test 38, no voltage to heater, ran test 120 vac to heater, call dropped, called back spoke with austin advised to replace main control sr7733676742. quoted cx part WPW10675033 198.68, labor 110.00, shipping 15.00, cx unsure if repair at this time, and contacting w.p for auth."

"cx complaint no cool, checked unit found fc evap covered in ice, fc not defrosting, def thermistor @ 11k ohms from control on arrival, fc thermistor @ 17k ohms, removed fan assembly, both thermistors reading same resistance of 7.29 k ohms in ice water, called techline spoke with rit, advised to run test 38, no voltage to heater, ran test 120 vac to heater, call dropped, called back spoke with austin advised to replace main control sr7733676742. quoted cx part WPW10675033 198.68, labor 110.00, shipping 15.00, cx unsure if repair at this time, and contacting w.p for auth."