"cx complaint of being unable to replace fliter as fliter stuck in housing,checked unit to confrim that fliter stick in housing and was unable to get fliter out with uses of differnt meothouds ,replaced fliter housing and fliter tested unit works as designed"

cx complaint unit not washing. checked unit to find gearcase leaking oil. found tub seized and not spinning. found drain pump unable to work due to no movement from motor. checked to find control also showing shorted components. control NLA. unit; ordrng 1 3407125 (nla) and 1 3360629 (gearcase) and 1 WP661600 (drive motor) and 1 WP3363394 (drain pump) and 1 WP3951744 (agitator) and 1 W10389328 (basket & bal ring)

"cx complaint of being unable to replace fliter as fliter stuck in housing,checked unit to confrim that fliter stick in housing and was unable to get fliter out with uses of differnt meothouds ,replaced fliter housing and fliter tested unit works as designed"

"cx complaint of unit not working ,checked unit to find the following error code F8E4 found water in drain pan,tested unit and was unable to duplicated problem at this time ,unit workign as designed"

"checked parts bin, sump assembly has no motor, none available in norfolk, called office spoke with RL and TS, advised to call cx, called cx advised office would contact to schedule.; ordrng 1 W11613479 (sump and motor)"