customer stated that a noise was coming from the ff section... verified issue and fnd units damper is making noise... need parts...; ordrng 1 WPW10479155 (control)

"customer stated that the unit had a run away temp episode, the blowers are squeeling aswell.. the touch pad has stuck keys and the control has faulty relays. control and ui are no longer avalable...; saved tckt"

"customer stated that the unit wasnt cold enough on the ff side. fnd unit not defrosting.. replaced ff evap fan assy, unit cks ok."

"installed part, unit cks ok"

i explained to the customer that the burner screws were rusted and that could cause issues when dissasembling the unit. the customer didnt want to further diag due to this. the units front right igniter and left rear igniter are not functioning and are cracked.. customer to replace the unit..