Appliance Repair Glen Allen Virginia

VIA INC Rated 4.4 out of 5 stars based on 12 customer reviews

We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Glen Allen, VA 23059
Joseph D.
Job Details: 12/01/2023
Replace pan unit with failed phone valve and recert pump ordering pump; used 1 W11542867 (Drain pump) from stock
We serviced a
KITCHENAID RANGE
Model DX3808696
Near Glen Allen, VA 23059
Joseph D.
Job Details: 12/01/2023
Unit with failed right rear diode ordering diode for return burner tests properly; rqstng P&A on 1 W11580024 (Diode)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Glen Allen, VA 23059
Joseph D.
Job Details: 12/01/2023
Customer complaint is that when she sets the oven to 400° in convect mode it doesn't get to 400°. This is how a convection oven works it automatically converts your recipe. So if you set it to 400 it will run to about 375. Unit running properly replace control and sensor customer instruct
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Glen Allen, VA 23059
Thomas B.
Job Details: 11/29/2023
Cx complaint unit is not working properly inspected unit Removed and Replaced the user interface and harness tested and Inspected for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glen Allen, VA 23059
Joseph D.
Job Details: 11/28/2023
Cleared frozen drain line in refrigerator and sealed bottom of drip pan unit working properly
Mark
Glen Allen, Virginia
01/08/2024
The repair tech arrived in the scheduled time frame and was friendly. However, within an hour of the tech leaving I realized that the problem was worse and we now have another problem. VIA appliance was not helpful as they said the ticket was closed and we have to make another appointment. Which will be in another 2 weeks. I first called in the initial problem the last week of November. Previous visits were fine, but this current issue is unacceptable as we should be given priority as the work was not performed satisfactorily.
Overall Experience
Glen Allen, Virginia
09/27/2023
Joe was able to only do so much with the dryer in that he felt that the problem was electrical. He provided good information on what he felt the electrical problem was.
Overall Experience
Glen Allen, Virginia
07/24/2023
Overall Experience
Kaybee
Glen Allen, Virginia
07/18/2023
Technicians were on time, knowledgeable and efficient. Lauren, who handled and scheduled my repair request, was outstanding! She made sure I was kept informed and satisfied with the service.
Overall Experience
Glen Allen, Virginia
07/07/2023
Thomas was great. The old ice maker started working again. The first technician said my problem was the ice maker and to order a new one. The new old was found faulty by Thomas and put the original back in and it started working!?!?!?! Any explanations?
Overall Experience