Appliance Repair Gaithersburg Maryland

VIA INC Rated 4.7 out of 5 stars based on 20 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Gaithersburg, MD 20886
Julian H.
Job Details: 12/05/2023
CX complaint about difficulty on opening FC drawer found a issue with railings loosing its bearings replaced with preid & working CX PIF THRU APP
We serviced a
AMANA DRYER
Model NED4655EW1
Near Gaithersburg, MD 20886
Julian H.
Job Details: 12/05/2023
"CX complaint about unit not heating or thumbling confirmed 240 vac from supply when I start a cycle only thing i see is heater glowing all the time remove top found belt shredding cause by pulley wearing out went to the back found heater shorted to ground causing thermal fuse to open replaced all parts from VS tested & working; ordrng 1 341241 (belt,drive JH VS) and 1 WP691366 (pulley-idr JH VS) and 1 279838 (element,heater JH VS) and 1 WP3392519 (thermal fuse JH VS), used 1 341241 (BELT JH VS), 1 WP691366 (PULLEY JH VS), 1 279838 (ELEMENT JH VS), and 1 WP3392519 (THERMAL FUSE JH VS) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Gaithersburg, MD 20882
Julian H.
Job Details: 12/04/2023
"CX complaint about unit not getting water inspected found 2 errors f8e1 long fill f3e3 wrong temp inspected unit on test mode found that on test 01 cold water no water entering remove console & found 122vac going to valve issue with valve when replacing it found hoses backwards cold to hot & hot to cold fix this replaced with VS tested & working CX PIF THRU APP; ordrng 1 W11165546 (valve JH VS), used 1 W11165546 (VALVE JH VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gaithersburg, MD 20882
Julian H.
Job Details: 12/04/2023
"CX complaint about unit's top rack falling found plastic adjusters breaking replaced for updated adjuster kit & replaced also stop both from VS & working CX PIF THRU APP; ordrng 1 W10712395 (adjuster JH VS) and 1 WPW10508950 (stop JH VS), used 1 W10712395 (ADJUSTER JH VS), and 1 WPW10508950 (STOP JH VS) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Gaithersburg, MD 20882
Julian H.
Job Details: 12/04/2023
CX complaint about bake not working inspected & found a thermal event on bake element confirmed 240vac going to it need element CX PIF THRU APP; ordrng 1 W10779716 (elmnt-bake)
Gaithersburg, Maryland
06/15/2023
Julian was very professional. He arrived on time and knew exactly what to do. He replaced the light in a matter of minutes. It’s working fine now.
Overall Experience
Gaithersburg, Maryland
05/18/2023
Overall Experience
qualitynotquantity
Gaithersburg, Maryland
04/21/2023
Work was done to proactively replace a part before it failed, covered under warranty. The tech was very pleasant. The work was done quickly and without mess. However, I was very unhappy to discover by chance that he had said nothing of the fact that the filter was completely clogged, and that disgusting gunk had built up all around the door seal. He could have easily said let me show you some other ways you can keep your dishwasher running its best and shown me how to remove and clean the filter. It was clear from the build-up I had no idea this type of cleaning maintenance should be done. It's unfortunate this company does not teach its employees to educate customers on proactive care of their appliances while they are there. It would build customer loyalty.
Overall Experience
Dickc
Gaithersburg, Maryland
04/21/2023
Bright, personable, efficient,
Overall Experience
Gaithersburg, Maryland
04/20/2023
Very good and efficient
Overall Experience