Per previpous diag I was able to access and replace the moisture harness. I then repowered the unit and tested it and found that the unit is heating and spinning as intended. Job complete

Cx complaint is that the oven rack is retracting by itself and the LF burner is not igniting properly. Upon arrvial I found that the unit is level. I verified that the rack is self retracting. I found that the unit is designed to do so after speaking with MR. I also found that the burner is not igniting everytime. I found SP and adjusted the burner head for the quick ignition. Unit is functioning as intended. Job complete

replaed both parts and tested unit heats and operates and checks good

Cx complaint is that the drum is turning but the unit is not heating. Upon arrival I found that the unit is getting 124/124/248. I then removed the rear cover and found that the TCO is reading OL and the element is ready 14.4 Ohms. I am ordering the TCO and element. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W10900067 (TCO) and 1 279838 (Element)

"Cx complaint dry times aren't consistent. Inspected and found the vent hose has been cleaned out and while running normal cycle it heats properly. The times drop fast due to it not sensing the loads. Placed wet paper towel over sensors and saw the time drop fast. Found no resistance at the sensors. Ordering sensors and harness, once available contact cx to reschedule; ordrng 2 WP3387223 (sensor)s and 1 WPW10298258 (sensor harness)"