replaced glass door and tested unit now good.

Clients complaint was unit is not making ice fast enough. Confirmed the issue seeing that client had something blocking the air flow in the And the freezer Explain to client how the ice maker work and the Processes it has to go through to make ice C x understood he just needed To know if something was wrong or not

"Cx states MW door glass shattered, inspected and confirmed. Cx called WPL, verified unit is in warranty. Ordering MW door.; ordrng 1 W10721486 (door/mw)"

"opened system and had no r600 in the system, maintnce guy said fridge never worked from day 1. checked over unit and can confirm if anything is leaking freon. replaced the compressor drier and filled with nitrogen and had no leaks pressure was holding. i then vacumed system down and filled to reocmended and started cooling. infomred maintance we could have a leak or unit was never filled and understands he might be calling us back. unit is good; ordrng 1 w10913906 (COUPLER sd v/s) and 1 w10143759 (uv drier SD V/S), used 1 w10913906 (coupler SD V/S), and 1 w10143759 (uv drier SD V/S) from stock"

"cx complaint unit is not cooling.inspected unit and could confirm.found evap and condensor fan runnning.found starter coming on byt compressor would not turn over,checked pin 1 and 3 and found OL unt will need a new compressor W11580057 21 tribles W11504415 20 tribles W11504430 5 tribles W11506619 1 tribles; ordrng 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504430 (coupler) and 1 W11506619 (coupler)"