Appliance Repair Vienna Virginia

VIA INC Rated 5.0 out of 5 stars based on 16 customer reviews

We serviced a
KITCHENAID FREEZER
Model KRFF507HPS01
Near Vienna, VA 22181
Christian C.
Job Details: 12/05/2023
Cx complaint unit not making ice and both sections not cooling. Called techline. Advised to be a SS leak. Evap has a block of ice near cap tubing. Checked for uv dye no signs on evap or rear components.; ordrng 1 WPW10608485 (evap) and 1 WPW10466675 (compressor) and 1 WPW10143759 (drier) and 1 W11506635 (coupler) and 1 nitrogen (nitrogen)
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Vienna, VA 22181
Christian C.
Job Details: 12/05/2023
Cx complaint whenever unit tries to spin it would go off balance. Inspected unit found F71 oversuds. Ran through diag cycle and whenever unit spins there is a squeeking noise. Inspected parts underneath and found oil leaking. Cx denied repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Vienna, VA 22182
Jason A.
Job Details: 12/05/2023
CX complaint FRIDGE warm temps. Unplug unit & opened evap cover & saw good frost pattern. Attached gauges & pressures are low. Unit draws 80W. Running pressures are lower than 11/10/23. Evacuate R600 & filled with 140psi NITROGEN. Lost 2 to 3 psi over 30 minutes. Sprayed all surfaces with soapy water but unable to find leak. Called techline to report. Unit deemed nonrepairable > JJ
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PRTS2
Near Vienna, VA 22180
Lloyd B.
Job Details: 12/05/2023
"Cx complained the unit leaked. Inspected the unit and could not duplicate. Pulled the unit out, poured water in the basin and it fills and drains without leak. Cx will monitor. Job complete"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUDR204ESB00
Near Vienna, VA 22181
Jason A.
Job Details: 12/04/2023
CX complaint FRIDGE - BEV CTR not cooling. Cut into system. Very little refrigerant. Install coupler & UV drier. Run vac & closed manifold. Waited 15 minutes = No change. Filled with R134a & waited for temp change. Advised CX possible refrigerant leak & to keep checking temps. Evap not replaceable - CX placed a digital thermometer in upr section. If CX calls back send shopjob & send tech to check for UV dye > JJ
Vienna, Virginia
11/01/2023
He knew what the problem and fixed it right away..
Overall Experience
Jason
Vienna, Virginia
10/17/2023
Professional and friendly
Overall Experience
Katie
Vienna, Virginia
08/04/2023
JJ was so fabulous to work with. Because of his service, I plan to use Via if we ever need support after our appliances are out of warranty. I always felt like we were partners on the repair journey. His friendliness and honesty were greatly appreciated.
Overall Experience
Aric
Vienna, Virginia
08/03/2023
They spent a great deal of time trying to diagnose a difficult to find issue with a dryer having an electric burning smell, and offered good advice on how to remediate. Much appreciated!
Overall Experience
jennifer
Vienna, Virginia
07/18/2023
prompt arrival and quick diagnosis of problem!
Overall Experience