"CX complains unit is not drying cloths. CX is without warranty, quoted cx for service fee to which cx agreed. found unit duct is blocked from wall back, when disconnected unit is not blocked. CX will need ducts cleaned. CX paid service fee with card. no further work needed. cx email confirmed."

"cx complains unit sometimes does dont dispense water, cx also complains unit water filter is stuck in housing. Unit will need filter housing replaced for repair. Ordering filter housing to be used on return. CX EMAIL CONFIRMED.; ordrng 1 W11162042 (filter housing)"

"CX complains unit is not cleaning cloths. CX states this has been an issue since they got the unit. CX is within manufacture warranty. Found unit to show no error codes and went through diagnostic cycle with no issues. Checked cx settings for each cycle and soil level is normal and below. Checked the fabric softner dispenser as well as the detergent dispenser and pump, both detergent as well as fabric softer are dispensing as designed. called techline and spoke to Bruce who said it is cx loading issue to refer cx to cx service. no further work needed. CX EMAIL CONFIRMED"

"CX complains unit leaks from vent. CX has extended warraty. Found unit to show no errors in diag. Ran unit through diag test and found vent motor to get extremely hot. measured vent motor resistance and vent motor measures 1149ohms replaced vent with pre i.d part, retested and unit vent motor still gets hot. Ran unit through quick cycle to replicate issue after repair, found unit control to be building corrosion due to the leaking vent. Unit will need outter door replaced due to leaking vent for repair. Office to schedule repair when parts are approved and arrive. CX EMAIL CONFIRMED.; ordrng 1 W11461688 (outter door (SS))"

As per previous visit was able to access unit and found cx already had pulled out unit. Cx stated no noise since previous visit. Found 40F in RC and 2F in FC with frozen products in fc. Tested all switches and fans no issue. Found no ice cubes. Cx stated they had water shut off. Had them turn water on and ran 56 E0 57 harvested and 45 filled. Turned on FC icemaker and jumped and went through harvest and when filling the valves made really bad vibrations and low pressure. Cx stated that that was the noise. Jumped icemaker again and verified noise which they confirmed. Ordering valves and themal mastic for repair and returning all other parts. Not a sealed system just bad valves.Once approved office will set return with cx; ordrng 1 WPW10341329 (dual valve) and 1 W10865826 (inlet valve) and 1 W11129435 (valve to freezer) and 2 4318168 (sealer-thrm)s